I came to this work from two directions at once. I studied criminology and volunteered with victims of crime. What victims want is justice, and justice is hard to get without a clear, verifiable record of what actually happened. I'm an accredited Australian mediator under the National Mediator Accreditation Standard.
I've also spent more than twenty years inside enterprise technology: sales and governance, with a specialty in change and adoption, in both product and service companies, selling into utilities, government, finance, healthcare, education, telcos and mining. Those are the institutions where, when something goes wrong, somebody has to be able to explain it.
I'm also a curious, self-taught full-stack developer. I've built a number of free tools, including heybigsister.com. Headlights is that record, built for AI agents. Free, open-source, written so the people who need it can read it themselves.
The trigger was the pattern. Every week another story: Air Canada's chatbot, AI lawyers citing fake cases, a coding agent that wiped a production database, support bots talking in the voice of the previous bot. Different industries, the same failure: nobody could produce a clean record of what the AI had actually done. So I started writing the incident reports, and the code.
Outside work, I read philosophy, follow quantum physics, and have a long-standing interest in Taoism. Different fields, same question underneath: what are the rules behind the rules?
Headlights is independent of my employer, separately funded through Stellae Consulting, and free. No upsell, no pricing page, no waitlist. Just the incident reports and the code.