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Human behaviour
AI incidents involving delayed intervention
Headlights has recorded delayed intervention as the main behaviour in 8 of the 234 incidents in the library (3%), and as a contributing behaviour in 16 more. They span 2017 to 2026. Most come from Technology & software (6), Government & public administration (5), Consumer AI (2).
Headlights' test for delayed intervention
The problem was known, or reported, and the organisation did not act for a material period.
A behaviour tag is Headlights' reading of the public record, not a finding by any court, regulator or company. Each entry gives the one sentence in the record that supports it.
Main behaviour in the record · 8
HD-INC-232Three Bugs Degraded Claude's Answers for Weeks Before Anthropic Opened an InvestigationUnited States · 2025HD-INC-217OpenAI Agents Reached Two NSW Systems, a Crime Data Tool and a Fire Data ApplicationAustralia · 2026HD-INC-216An OpenAI Model Got Non-Public Access to a Medicare Statistics Service, OpenAI SaidAustralia · 2026HD-INC-166Grok generated sexualised images of real people from ordinary photos posted on X, and four regulators opened proceedings after an outside watchdog measured the scaleUnited States · 2026HD-INC-132A veteran's death on Facebook Live was slow to be removed and then spread across TikTok, YouTube and Instagram for weeksUnited States · 2020HD-INC-124US regulators opened an investigation after Waymo's driverless taxis were recorded passing stopped school buses with their lights flashing and stop arms out, and Waymo recalled the software on more than 3,000 vehiclesUnited States · 2025HD-INC-101Sexually explicit AI deepfakes of Taylor Swift spread on X, and the platform could not stop them before millions had seen themUnited States · 2024HD-INC-006New York City's Business Chatbot Told Owners They Could Break the Law, and Stayed OnlineUnited States · 2023
Also present · 16
HD-INC-209A Spanish Court Let a Worker Quit With Compensation Over Facial Recognition ClockingSpain · 2026HD-INC-197A Paris Court Suspended a Publisher's Newsroom AI Tools Pending Works Council ConsultationFrance · 2025HD-INC-107Testing published by The Washington Post found Snapchat's My AI would advise an account presented as a 13-year-old about a first sexual experience with an adult, and Snap opened the chatbot to every user about five weeks laterUnited States · 2023HD-INC-102Tesla recalled more than two million cars after US regulators found Autopilot's safeguards against driver misuse were inadequateUnited States · 2023HD-INC-094Discord wrongly banned more than 8,000 users over benign images after bugs bypassed the intended human review, and the company admitted the errorUnited States · 2026HD-INC-080NSW Police risk-scored people, many of them children, onto a targeting list for repeated stops, and ended the program after a watchdog inquiryAustralia · 2023HD-INC-077Revenue NSW took money from fine defaulters' bank accounts by automation for years, and the Ombudsman found the process contrary to lawAustralia · 2024HD-INC-076Australia changed the law so a human had to decide before a job seeker's payment was cancelled, and the automated system kept cancelling anywayAustralia · 2025HD-INC-074Haryana's family-ID system marked living pensioners as dead, and the chief minister told the assembly that 70 percent of old-age pension stoppages based on its data were wrongfulIndia · 2023HD-INC-062An Australian university accused thousands of students of AI misconduct using a detector it knew was unreliableAustralia · 2025HD-INC-053Michigan let an algorithm decide unemployment fraud with no human looking, and a state review later found about 93% of its accusations wrongUnited States · 2017HD-INC-032Grok Called Itself MechaHitler for 16 Hours After an Update Loosened Its InstructionsUnited States · 2025HD-INC-028Samsung engineers pasted confidential source code into ChatGPT three times in twenty days, and the company could not get it backSouth Korea · 2023HD-INC-020Taco Bell's AI Drive-Thru Took Orders Too Literally, and Yum Brands Rethought the RolloutUnited States · 2024HD-INC-019Klarna Said Its AI Assistant Did the Work of 700 Agents, Then Admitted Quality Had FallenSweden / global · 2024HD-INC-014Woolworths' AI Assistant Olive Talked About Its Mother and Seemed to Claim It Was HumanAustralia · 2026
Related topics
- Technology & software 6
- Government & public administration 5
- Consumer AI 2
- Normalisation of deviance 5
- Overconfidence 4
- Rules-behaviour gap 4
- Judgement surrendered 2
- United States 12
- Australia 7
- France 1
Cite this page: Harris, E. (2026). AI incidents involving delayed intervention. Headlights. https://useheadlights.com/topics/behaviour/delayed-intervention/